Privacy and cookies policy

Communicate Influence's Privacy policy is based on the principles within the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).

Communicate Influence is committed to ensuring your privacy is protected. When we ask you to submit information that identifies you via this website, you are assured that it will only be used in accordance with this privacy statement.

Please read this Privacy policy before you use the website. This privacy and cookies policy governs the manner in which Communicate Influence collects, uses, maintains, and discloses information collected from each user of this website, Communicateinfluence.com, the "site." This privacy and cookies policy applies to all services offered by Communicate Influence.

If you do not agree with the Privacy policy, you must not use or access the website.

This Privacy policy governs your access to and use of communicateinfluence.com, including any content, functionality, and services offered on or through Communicate Influence. This policy applies to personal information we collect on the website and in emails, forms, or other electronic messages between you and the website.

Personal Information
Personal Information under PIPEDA is any information about an identifiable individual but does not include the name, title, business address, or telephone number of an employee of an organization.

Why do we collect personal information?
We collect personal information when you submit a service inquiry form or a newsletter subscription form. This allows us to respond to your enquiry and/or send you regular electronic communications. In addition, if you become a client, we use your information to communicate with you.

If you register to download a PDF or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

How do we collect personal information?
We collect personal information only by lawful and fair means and only collect personal information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained.

Information You Provide To Us: Communicate Influence provides various places for users to provide information. We collect information that users provide by filling out forms on the site, communicating with us via contact forms, responding to surveys, providing comments or other feedback, and providing information when ordering a product or service via the site. We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information we collect through automatic tracking technology

When you use this website, we may use automatic data collection technologies, such as Google Analytics and Google Tag Manager, to collect certain information, such as your IP address, operating system, browser, pages visited, and length of time on a page or blog post. The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve the content on our website and our service offerings.

Use of cookies

This website uses cookies to collect information about how the site is used. Information gathered through cookies may include the date and time of visits, the pages viewed, time spent at our site, and your IP address.

Email information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and/or by telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site. For further information, see the email policies below.

Please note that e-mail is not a fully secure medium. Please do not include payment details or another individual's or organization's private information to Communicate Influence via email.

Email policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties and will not disclose your email address to any third parties except as required by law.

Emails sent by us will be in compliance with the Canadian Anti-Spam Legislation (“CASL”). Therefore, we will clearly state who the email is from and provide clear information on how to contact Communicate Influence as a sender. In addition, email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from Communicate Influence. Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the email.

How do we use your information?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

Disclosure of information
We do not sell, rent, lease, or otherwise transfer any information collected either automatically or through your voluntary action.

We may disclose your personal information to a third party, such as a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and Communicate Influence.

We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.

How do you store your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. Wix uses appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use, or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature, and storage of the personal information and will involve, as applicable, physical, organizational, and electronic security measures, including premises security, restricted file access, technological safeguards, including security software and firewalls to prevent unauthorized computer access, and password and security policies.

Access to personal information
We will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information. We may ask you to prove your identity before releasing information to you.

Visitor GDPR Rights
If you are visiting this site from within the European Union (“EU”), you are entitled to certain information and have certain rights under the General Data Protection Regulation of the EU, which include the following:

We will retain any information you choose to provide to us until (a) you ask us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to the data that we store and the right to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.

If you provided consent to Communicate Influence to process your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website.

Privacy policy changes or updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their posting on this website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.